Client: New York State Department of Transportation (NYSDOT)
Industry: Transportation & Infrastructure
Solutions: Program Management | Digital Infrastructure | Cybersecurity
The New York State Department of Transportation (NYSDOT) sought to modernize its Transportation Systems Management and Operations (TSMO) Technology Plan to enhance mobility, safety, and efficiency across the state’s transportation network. A critical challenge was establishing a collaborative governance framework between NYSDOT and the New York Office of Information Technology Services (ITS) to drive the successful execution of digital infrastructure projects. Additionally, the agency needed a structured approach to program management and cybersecurity planning to support the integration of advanced technologies, including connected vehicle systems.
As a key contributor within the ICF International Team, Rensel Consulting played a strategic role in shaping and implementing NYSDOT’s TSMO Technology Plan. Our efforts focused on:
Establishing a Governance Framework – We led the development of a Memorandum of Understanding (MoU) between NYSDOT and the New York Office of ITS, ensuring clear, structured collaboration for digital infrastructure initiatives and joint technology deployment.
Developing a Comprehensive Program Work Plan – Our team provided end-to-end program management, structuring a phased roadmap to guide technology deployment, resource allocation, and long-term innovation.
Cybersecurity & Risk Management Strategy – Recognizing the evolving threats in transportation technology, we designed a robust cybersecurity framework to safeguard critical digital assets and ensure the resilience of NYSDOT’s infrastructure.
Executive Coaching & Change Management – We worked closely with NYSDOT leadership, offering strategic advisory and executive coaching to drive organizational alignment and enhance decision-making in this large-scale digital transformation.
Enhanced Inter-Agency Collaboration – The newly established MoU between NYSDOT and the New York Office of ITS set a strong foundation for transparent governance and efficient project execution.
Optimized Resource Utilization – With a structured program management approach, NYSDOT is now positioned to accelerate its TSMO technology rollout while ensuring alignment with statewide transportation goals.
Future-Proof Digital Infrastructure – The implementation of a cyber-secure, scalable digital ecosystem is enabling NYSDOT to lead in the deployment of connected vehicle technology, paving the way for safer and smarter transportation solutions.
Through a strategic blend of governance structuring, technology planning, and program management, Rensel Consulting has empowered NYSDOT and the New York Office of ITS to drive digital transformation in state-wide transportation. As NYSDOT continues to innovate, our expertise ensures that they remain at the forefront of mobility, safety, and operational efficiency in an increasingly connected world.
“It's an exciting time for the New York State Department of Transportation (NYSDOT). The Office of Traffic Safety and Mobility has just completed it's initial Transportation Systems Management and Operations (TSMO) Technology Plan. Rensel Consulting, working as part of the ICF International Team, assisted with preparing the plan and continues to provide implementation support. The implementation support work includes developing a digital infrastructure memorandum of understanding between NYSDOT and the New York State Office of Information Technology Services to establish governance between the two agencies for joint delivery of the Technology Plan and the overall digital infrastructure program. Rensel also provides program management services, including the development of a program work plan, a cyber security work plan, and executive coaching. This work is laying a strong foundation for advancement in the deployment of connected vehicle technology in the next few years.”
